To contact us with any technical questions, cancellations, adding to a previous order or with custom requests, please click the round chat icon in the bottom right of the screen to begin a chat. We typically reply quickly and you can attach pictures through your phone if required for assistance. This will pull up your account and we will be better able to assist.
For questions with your order, please leave your order number or full name in which you placed the order in your email. To contact us directly concerning cancellations or expedited shipping call the office during business hours
Whenever possible please place your order online as any discounts offered cannot be applied with phone orders. Wholesale orders need to be completed through the dealer portal in order to apply towards the wholesale account
RETURNS and RMA's can be addressed on the home page at the bottom (footer). If you have any issue with a return please email us at Support@ballisticfabrication.com
Business Hours: Monday-Fri 7:30a.m. to 2:30 p.m. MST
Holidays- Shipping times are delayed during most holidays. Please call the office if you need to check on when your order will ship if you need it by a certain day and have not paid for expedited shipping.
Support@ballisticfabrication.com -Your email will be answered in the order it was received, typically within 24 hours of business hours.
Phone: 520-888-4441 - M/Th 7:30am-2:30pm MST
Text: 833-444-1992 (by texting us you are agreeing that we can reply by the same means)
2010 W. McMillan St Tucson, Az. 85705